How to Fix Merkury Camera Won't Scan QR Code?

The Merkury camera is a great addition to your home security system. This camera offers plenty of features to the users, which enhance its functionality. The Merkury camera is a renowned camera known for its optimal performance. You just need to set up the Merkury camera correctly to make the most of it. To add the camera to the app, you can use the QR code mode to set it up. But, if the Merkury camera won’t scan QR code, you must fix it. Otherwise, you will not be able to set up the camera.

If you are facing the Merkury smart camera won’t scan QR code issue, we’ve got you. We are here with this post to help users fix the QR code not working issue. This blog will guide you through the issue and ensure to fix it effectively. You can find the complete reasons for the issue along with the troubleshooting methods.

Why My Merkury Camera Won’t Scan QR Code?

There could be various reasons for the Merkury camera won’t scan QR code. You need to figure out the causes before you fix it. Some common causes are as follows:

These are some common factors responsible for the Merkury camera QR code not working. Further, we will go over the methods you can use to fix the issues with the camera.

Troubleshooting the Merkury Smart WiFi Camera Won’t Scan QR Code

Now that you know the factors responsible for the QR code not working, you can fix it effectively. There are several methods you can use to fix the issue with the Merkury camera. You can try the following ways to resolve the QR code issues:

Verify the Power Source

Ensure the camera has a stable power source to set it up correctly.
If the camera’s not powered on, you will have trouble setting it up.
Thus, ensure to plug the camera into a stable power source.
If the current power supply isn’t working, you must plug it into another outlet.
This should fix the my Merkury camera won’t QR code issue.

Scan the QR Code Correctly

Before we proceed with the methods, ensure you are using the correct procedure.
There are some things you need to keep in mind to scan the QR code properly.
Ensure to set the QR code device on a stable object to scan it successfully.
You need to make sure the lighting of the room is good to scan the QR code.
Keep an appropriate amount of distance between the camera and the QR code.

Check the Camera’s Lens

If you are still having trouble scanning the QR code, check the camera lens.
When the camera lens is dirty, you will have trouble scanning the QR code.
Thus, you need to clean the camera lens properly before you scan the QR code.
After that, you can retry with scanning the QR code on the smartphone.
Also, ensure to clean the smartphone screen as well before scanning.

Lower the Brightness

The brightness of the smartphone can also cause issues with the scanning.
So, ensure the brightness of the smartphone is the perfect level to scan the QR code.
You can lower or increase the brightness of the smartphone through the settings.
This should fix the Merkury smart WiFi camera won’t scan QR code issue.

Inspect the Distance

The distance between the camera and the QR code also causes issues.
While scanning the QR code on the smartphone, you must keep the distance in mind.
If the distance between the camera and the smartphone is too much, it will cause issues.
Therefore, you must keep the optimal distance between both devices for the scanning.

Reset the Camera

If none of these methods are working, you must reset the camera.
The reset will fix all glitches and bugs within the camera.
To begin with, locate the reset button on the camera.
Now, press the reset button and hold it.
After 3-4 seconds, you can release the button.
This should fix all issues within the camera.

These are some effective methods you can use to fix my Merkury camera won’t scan QR code. Now, the camera should be able to scan the QR code easily. Ensure to set up the camera correctly through the Geeni app. If there are any other issues you are facing, you can connect with our team right now.

FAQs

How to Set up the Merkury Camera?

To set up the Merkury camera, you must install the Merkury app on your smartphone. Through the app, you can set up the camera easily. Just install the Geeni app on your smartphone and then log into the app. If you have your account, you can log into it or create your account as well. After that, you can set up the camera following the on-screen instructions of the camera.

Why is My Merkury Camera Not Working?

If your Merkury camera isn’t working correctly, you must fix it. Check the power source of the camera and ensure it’s working properly. Otherwise, you must plug the camera into another power supply. Also, ensure to connect your camera to a stable WiFi connection to fix the issue effectively.

What does the Blue Light on the Merkury Camera Mean?

The blue light on the camera indicates the camera doesn’t have a WiFi connection. Thus, you must connect the camera to the WiFi to fix the blue light blinking issue. If the camera is having trouble connecting to the WiFi, you must fix it. Ensure the camera is inside the router’s range for a seamless connection.