How to Reset ADT Doorbell Camera?

ADT is another renowned brand with excellent home security solutions. A remarkable security device of theirs is the ADT doorbell. This is an amazing surveillance camera, with motion detection and live video feed. This allows you to watch and communicate with the guests from your PC or smartphone. However, with time and several reasons you could face an issue with your ADT doorbell as well. For such cases, you must know how to reset ADT doorbell camera to fix the issue.

Knowing the reset procedure can be convenient, as it eliminates all the internal issues. Thus, you must know how to reset ADT doorbell camera. If you want to know the procedure to reset the doorbell camera, we’ve got you. Today, we’ll discuss the complete steps for the reset. Moreover, we’ll also go over the methods you can use to fix any other issues.

Steps to Reset ADT Doorbell Camera

Before you explore how to reset ADT doorbell camera, you must know that the reset will restore the factory default settings. After the reset, you will have to set up the camera and configure it again. The procedure to reset ADT doorbell camera is different for the wired and the wireless camera. Below we’ll explain the steps for both cameras:

Reset ADT Doorbell Camera (Wired Camera)

Firstly, plug the camera into a working power source.
Now, locate the reset button on the back of the camera, next to the power port.
Hereon, press the reset button and hold it.
After 15 seconds, you can release the button and the reset will initiate.
Give the camera 1-2 minutes, to turn back on.
At last, when the camera turns back on, you can set it up again.

How to Reset ADT Doorbell Camera (Wireless Camera)

To begin with, ensure to plug the camera into a stable electrical outlet.
You can find the reset button on the back of the camera.
Now, you must press and hold the reset button on the camera.
After 10 seconds, you can release the button.
Wait for 1-2 minutes, and the camera will turn back on.

These are the steps to reset ADT doorbell camera. Now, you must set it up and configure the settings again. If the issue persists, you can try other troubleshooting methods as well to fix the issues with the ADT doorbell.

Troubleshooting the ADT Doorbell Camera

The reset will only fix the internal issues with the camera. So if you are facing due to an external factor, you must fix it accordingly. You can try the following methods to fix the camera with the issues:

Check the Power Source

The camera should have a proper power supply to work effectively.
Without a reliable source of power, the camera will not work at all.
Thus, ensure to plug the camera into a working electrical outlet.
Check the current socket of the camera to ensure it’s working.
If not, you must plug the camera into another outlet.

Connect to the WiFi

The camera also requires a stable WiFi connection to function effectively.
Therefore, you must connect the camera to a stable WiFi connection.
Otherwise, the camera will not work properly.
To connect the camera to the WiFi, you must install the Pulse app.
Through the app, you can connect the camera to the WiFi effortlessly.

Move the Camera Closer to the Router

If you are having trouble connecting the camera to the router, ensure to place the camera inside the router’s range.
The camera could have trouble forming a connection when it is outside the router’s coverage area.
Therefore, while installing the camera, ensure to place the camera inside the router’s range only.
If you cannot move the camera closer to the router, consider shifting the router closer to the camera.

Use the Correct Password

Another reason you could have trouble connecting the camera to the WiFi is that you are using the incorrect password.
You cannot form a connection using the incorrect WiFi password. Ensure to use the correct password only.
Another possibility could be you or someone has recently changed the password of your router.
If this is the case, you must reocnnect the camera to the router using the latest WiFi password.

Power Cycle the Camera

You can also try power cycling the camera to fix any internal issues with the camera.
Power cycling the camera will fix any minor glitch or bug with the camera.
All you need to do is power off and unplug the camera.
After 1 minute, you can power the camera back on.
Now the issue with the camera should be gone.
Ensure to try this method before you reset ADT doorbell camera.

Remove the Camera from the App

You can also try removing the camera from the app to reset the camera.
If you want to know how to remove adt doorbell camera to reset, you can do it easily.
Initially, go to the app and select the camera you want remove.
Now, from the settings, select the ‘Remove the Camera’ option.
After that, the camera’s settings will be erases.
You can add the camera again and set it up correctly.

That’s it! Hereon, the issues with the camera should be gone and it should be working fine. If not, you know how to reset ADT doorbell camera and you can proceed with it. The reset will fix the issues with the camera. If there’s any other trouble you are having with your ADT camera, you can reach out to our team right now for an effective solution.

FAQs:

How do I connect my ADT doorbell camera to Wi-Fi?

To connect the ADT doorbell camera to the WiFi, install the Pulse app on your smartphone. Now, log into your account or create one if you don’t have one. Afterward, add the device to the app and select the ‘Link Devices’ option. Hereon, select the network you want to connect it to. Ensure to enter the correct password to form a connection.

Why is my ADT doorbell not working?

If your ADT doorbell camera isn’t working effectively, check if it has a stable power and WiFi connection. Without either, the camera will not work at all. Therefore, ensure to plug the camera into a working socket and connect to the closest WiFi connection.

Does ADT doorbell support 5GHz band?

It depends on different models. Some models support both frequency, while some only work with the 2.4GHz band. However, if the doorbell does support the 5GHz abnd, connecting it to it might not be the best option. As the ADT doorbell camera will be outside, with 5GHz, it will not have a stable WiFi connection.