Ecobee Thermostat Not Connecting to WiFi : Fix Here
Is your Ecobee thermostat not connecting to WiFi network? Well, no worries at all! Many functions of the Ecobee thermostat rely on a WiFi connection, such as exchanging data with sensors and connecting to your mobile app. When linked, you’ll also be able to take control remotely, either via the app or your smart speech assistant.
All of these functions, as well as others, will be lost if the thermostat loses connectivity to your WiFi, which can happen more frequently than you think. We are excited to publish this article that will show you all of the options for reconnecting your Ecobee to WiFi and fixing the Ecobee thermostat not connecting to WiFi issue.
Why is Ecobee Thermostat Not Connecting to WiFi?
There can be several reasons why your thermostat may not be connecting to the home WiFi network. Whatever be the reason, we will help you fix it. Here are some of the most common causes of your thermostat’s connectivity problems:
- WiFi router powered On
- Thermostat offline
- Router relocated to a faraway location
- WiFi password changed
- VPN or MAC filtration service is active
- Firmware problems
How to Fix the Ecobee thermostat Not Connecting to WiFi Issue?
This part of the Ecobee thermostat troubleshooting guide will take you through the solution. We have listed some of the most effective yet potential troubleshooting tips in this section. Please follow these tips carefully:
1. Reboot Your Router
This tip can help you resolve various internet connectivity issues, such as slow wifi connections, that cause your device to lose connection. Simply turn off your router for a few seconds to a maximum of two minutes before turning it back on. In case you still observe your Ecobee thermostat not connecting to WiFi, please go to the next step.
2. Power Cycle Your Ecoobe Thermostat
If restarting your network does not resolve the issue and your device still does not connect, you can power cycle your Ecobee thermostat. Power cycling your thermostat can resolve software issues that prevent it from connecting to your WiFi network and can also improve its functionality.
To restart your thermostat, use one of two procedures. The first is to turn off the circuit breaker switch, wait a few minutes (1-2), and then turn it back on. The second step is to remove the battery from your thermostat, wait a few minutes, and then replace it.
3. Configure the Router’s Wireless Frequency
The Ecobee thermostat, unlike the majority of smart home gadgets, can function on both WiFi frequency channels, including 2.4 and 5 GHz. So, which frequency should you select? Simply defined, the 2.4 GHz band gives the most coverage and can penetrate solid materials such as metal and thick walls, but it transmits data at a slower rate.
The 5 GHz frequency provides less coverage but faster data transmission. In general, unlike security cameras and smart doorbells, the Ecobee Thermostat will not require a high-speed internet connectivity.
4. Disable VPN or Firewall
When you first connect the Ecobee thermostat to your network, you need temporarily disable the VPN and firewalls. This step is required since your device will be unable to recognise your network while the VPN and firewall are active. Kindly check if Ecobee thermostat not connecting to WiFi even now. If the problem persists, please go to the next step.
5. Reset Your Wireless Router
Check that the router is turned On. For half a minute, use a paperclip to hold down the Reset hole on the back of the wireless router. Wait 30 seconds after pressing the Reset button for the router to properly reset and power back On.
6. Contact Support
In case you still observe your Ecobee thermostat not connecting to WiFi network, please contact our support team for more help. Our support team will help you get out of the trouble and bring your thermostat back to life.
Finally, the Ecobee thermostat will be fixed and connected to the WiFi network.
Conclusion
This page was all about the Ecobee thermostat not connecting to WiFi issue. We hope this page helped you learn about the common causes of the problem and how to fix it on your own. Troubleshooting this issue is very easy and you just have to make sure you follow the aforementioned instructions very carefully.
If you experience more such issues with your thermostat, please feel free to get in touch with our support team for more assistance.
