Wyze Thermostat Offline. Reasons and Quick Fix

The Wyze thermostat keeps going offline if there is some sort of technical or software issue with the device. If your Wyze thermostat shows offline, you should wait for a few seconds to see if it comes back online on its own or not. If my Wyze thermostat is offline for very long, you must proceed with the troubleshooting.

We have designed this guide to Wyze troubleshooting in case your Wyze thermostat shows offline. Firstly, you will learn the “Why” behind this issue and then we will walk you through the tips and tricks to get rid of it.

Common Reasons Why Wyze Thermostat Offline

It is important to learn the “Why” thing behind this issue. Once you understand the reason why Wyze thermostat keeps going offline, you will find it easy to fix this issue. So here are some common causes of the offline issue with Wyze thermostats:

These were the five most common reasons why the Wyze camera offline issue hits up on your system.

How to Fix the Wyze thermostat when it Goes Offline?

Now, it will be a little easy for you to understand how to fix the Wyze thermostat offline issue without any technical help. Please refer to the troubleshooting steps given below:

1. Update the Wyze App

First of all, you must update your Wyze mobile app to the most recent version.
The Wyze app one of the most important parts of your Wyze product.
If you don’t update the mobile app as or when the update is presented, the devices won’t be able to work or communicate properly.
Afterthat , If updating the app does not work, you may uninstall the app and then reinstall it from the Play Store or App Store.
If the Wyze thermostat keeps going offline even now, go to the next step.

2. Upgrade the Thermostat Firmware

Login to the Wyze account using the Wyze mobile app. Select your Wyze products, which is thermostat, and go to Settings.
Select Firmware and follow the in-app prompts to update your product’s firmware to the latest version.
Wyze keeps releasing new or updated versions on regular intervals.
It is the duty of a user to look for it and do the needful.
If you avoid the upgrade for some reason, the device may stop functioning optimally.
If the Wyze thermostat offline issue occurs again, go to the next step.

3. Reboot Your Wireless Router

If you are wondering why my Wyze thermostat is offline, it may be due to your router’s problem.
Many a time, router goes idle or uncommunicable.
In those cases, the thermostat is unable to contact the network, and as a result, it goes offline.
If your Wyze thermostat shows offline, please reboot your router.
Power Off the device and wait for some time before you turn it On again.

4. Remove Obstructions

Well, this is also one of the most common reasons why Wyze thermostat keeps going offline. In most cases, the Wyze thermostat is unable to connect to the network because of multiple obstructions and reduced WiFi range.

We suggest a few points to you here – Firstly, make sure the router’s surrounding is free from metal objects, thick walls, fish tanks, and other WiFi-compatible appliances. After that, try to place your router at least 3 or 4 feet above the ground level in order to avoid interruption.

5. Cross-Check the Router Configuration

Last but not least, it is important that you examine a few configurations of your device.
Make sure the VPN or MAC Filtration service is not active on the network.
Moreover, ensure that 2.4GHz and 5GHz WiFi networks are separately broadcast by your router (if it is a dual-band router).
We suggest that you also look for the firmware updates on your router.
If there’s any update available for your device, please go through the upgrade process.

Finally, the Wyze thermostat offline issue will go off. The Wyze thermostat will be able to contact your router and connect to the network.

Conclusion

If you see your Wyze thermostat keeps going offline every now and again, we suggest that you go through a proper plan of action. Firstly, you must look for the root cause of the issue and then follow the troubleshooting steps for the fix.

Resolving the Wyze thermostat offline issue is very simple and quick. We hope this 5-step troubleshooting guide helped you go through the solution without any hassle. For more help, please feel free to talk to our support team.