SimpliSafe Camera Not Recording: How to Fix it?
SimpliSafe not recording videos is a very serious issue as it can put your security and safety at risk. The moment you notice your SimpliSafe camera not recording motion, you must go ahead with the examination of the problem. In simple words, you first need to identify the root cause of the problem and after that, you can go about fixing the SimpliSafe camera not recording motion issue.
SimpliSafe cameras are some of the most innovative WiFi cameras on the market. These cameras are designed to keep your home and your assets safe all the time. Installing a SimpliSafe camera can help you keep track of all the activities happening in and around your premises.
Let us look at all the reasons why is SimpliSafe camera not recording motion. After that, we will walk you through the troubleshooting steps.
Why is SimpliSafe Camera Not Recording?
In this section, you will come across some of the main reasons why your camera is not recording videos. There can be several reasons behind this issue, but we have put down some of the most potential causes. Please refer to the points below:
- Weak Wifi Connections
- Wrong Camera Settings
- Outdated Firmware
- Faulty Camera
- Power Outage
How to Fix SimpliSafe Camera Not Recording Events?
When you observe your SimpliSafe camera not recording motion, all you have to go about is the troubleshooting process.
1. Check WiFi Password
Verify whether the WiFi password for your network has recently been updated. You must enter the new password in the SimpliSafe camera app if you changed the password. Ensure that your camera is WiFi-connected. If you still observe your SimpliSafe camera not recording, go to the next step.
2. Update the Version oF The App
Please cross-check the version of your SimpliSafe camera app. If the version of your SimpliSafe app is outdated, make sure you go to the App Store or Play Store to check for the latest updates. If an update is available, make sure you follow the on-screen prompts to update it to the most recent version.
3. Check For an SD Card
Verify that your SimpliSafe camera’s SD card is not already full. The camera won’t be able to save additional events if the SD card is already full. Either a new SD card can be inserted, or you can delete some of the older recordings from the same SD card. If you still see your SimpliSafe camera not recording videos, please go to the next step.
4. Enable Event Recording From the App
Verify that the SimpliSafe mobile app’s Event Recording feature is turned on. Open the SimpliSafe mobile app’s Settings page. Then, check again to see if the switch is set to On or Off on the Event Recording page. Do you still observe your SimpliSafe not recording motion, go to the next step.
5. Enable Motion Detection
If the camera is still failing to record events, open the SimpliSafe app on your smartphone and go to Settings. Then, check to see if the feature is enabled on the Motion Detection page. Continue to the following step if your SimpliSafe camera is still not capturing events.
6. Update Camera Firmware
Your SimpliSafe camera might not be recording because of outdated firmware. Incompatible or faulty firmware is one of the most frequent reasons why SimpliSafe cameras don’t capture movies. Open the SimpliSafe app and go to the Firmware Update page. The most recent updates should be checked. If the most recent firmware update is available, upgrade your camera’s firmware by following the in-app instructions.
7. Reset the Camera
If you still observe your SimpliSafe camera not recording motion, make sure you reset your camera to the factory default settings. Use your camera’s reset button to restore its original settings. Once you reset your device, all of its custom settings, configurations, and logs will be removed.
Bonus tip: After you reset your camera, do not forget to reconfigure its settings. You can use the SimpliSafe app to set up your camera once again.
Conclusion
This post was all about the SimpliSafe camera not recording videos. We discussed the main reasons why your camera may not be able to record motion and videos. Furthermore, we also walked you through the multiple steps to fix the problem without any hassle.
The SimpliSafe camera not recording motion is one of the most common yet serious issues that you may come across. However, you must not panic, instead, you should look for a solution.
If you still experience any issues with your device, please feel free to talk to our support team.
FAQs
Why Are There No Recordings in History?
If you see no recordings on your camera, it means either the camera did not record anything or there is an issue with the space on your memory card. Make sure you replace your microSD card with a new one. After that, ensure that the recording feature is turned On in the SimpliSafe app.
How do I get my SimpliSafe camera to record?
To make sure your camera records each and every motion, you must increase the motion detection sensitivity of your camera. After that, make sure the microSD card is having enough space for new videos.
Does the SimpliSafe camera record automatically?
Yes, the SimpliSafe camera records videos automatically. It works by detecting the motion that happens in front of it. The camera does not record continuously.
Does SimpliSafe record videos without a subscription?
Yes, a SimpliSafe camera records video without any active subscription. However, we suggest that you always have a paid subscription as it comes with additional features and benefits.
